Contact us
Licenses
Español
StepUp CAD
Menu
Products
Railworks
Railing authoring for SketchUp
ImportTools
Vector PDF, STEP/IGES and DSTV (beta) into SketchUp
Stairworks
Steel stair builder for SketchUp
Sketchla
Coming soon
All products
Support
Help Center
Install, licensing, trial, account
Docs
Product documentation
Licenses
Recover a key or download
Contact support
Send a request
Pricing
Try
Buy
Help Center
Account
Account
Articles in this topic.
Recover licenses
Look up every license and a fresh download from the email you used at checkout.
Download link expired
Signed download links expire. Licenses mints a new one.
Need an invoice
Stripe sends a receipt to your checkout email. Ask support for a custom invoice.