Railworks
Railing authoring for SketchUp
System requirements
SketchUp version, and why this release is Windows only.
Getting started
Install, trial, and license recovery.
Common issues
Loading policy, missing toolbar, expired downloads.
All Railworks articles
- Install the .rbzLoad Railworks from SketchUp’s Extension Manager in a few steps.
- SketchUp loading policyIf SketchUp warns that the extension is unsigned, allow it under Unrestricted / Approve.
- Extension does not loadFix a Railworks install that never appears after you pick the .rbz.
- No toolbarTurn the Railworks toolbar on from View → Toolbars after a successful install.
- Where is my license key?The key is on the checkout success page and in your purchase email.
- Recover licensesLook up every license and a fresh download from the email you used at checkout.
- Download link expiredSigned download links expire. Licenses mints a new one.
- Seats and transfersOne seat per purchase. Install on two machines if only one is in use at a time.
- How to buyBuy Railworks from the product page. Stripe Checkout issues the license.
- Payment methodsPayments run through Stripe. Prices are in USD.
- RefundsWithin 14 days, refunds are available if Railworks will not install or run. Request it from support.
- Need an invoiceStripe sends a receipt to your checkout email. Ask support for a custom invoice.
- Railworks 14-day trialFourteen days, fully functional, including STEP. Start from the Railworks page.
- What’s included in the trialEvery tool and every exporter that ships in the paid license.
- Trial limitationsThe trial lasts 14 days. After that you need a perpetual license to keep working.
- CompatibilitySketchUp Pro 2024 and newer, on Windows. macOS is not supported.
- Contact supportSearch this Help Center first. If you are still stuck, send a request with your purchase email.
- How to use this Help CenterSearch, browse by product or topic, then contact support if the article does not resolve it.